Talk to Küssnacht

Three ways in. One human reply.

Order help, ingredient questions, partnership pitches — pick the channel that fits, and the right person at Swiss Nutri GmbH replies.

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Why Swiss Gummies

  • Independently formulated since 2013Family-run, in Küssnacht (SZ).
  • Next-day deliveryFree over 100 CHF, ships from Switzerland.
  • Defect & damage guaranteeTry it for a full cycle, refund if it doesn't fit.
  • Vegan & naturally sweetenedClinically dosed, no aftertaste.

Quick answers

Often the answer is one click away.

Where's my order?

Track from your order-confirmation email — every Swiss Post Priority parcel updates every 4 hours once dispatched. If it has been more than 3 working days since dispatch and you haven't seen movement, send us your order number and we'll chase the carrier directly the same day.

How do I cancel a subscription?

From your account, in two clicks: Account → Subscriptions → Cancel. No call, no email, no friction. If you'd rather pause for a month or skip a single delivery, those options are on the same screen — and the change is instant.

Wrong product or damaged delivery?

Reply to your order-confirmation email with a photo within 7 days of delivery. We'll ship the correct product (or a replacement) the same working day — and you don't need to send the damaged one back. Quality issues are on us, never on you.

Bulk order or B2B partnership?

For 50+ jars, recurring corporate gifts, or wellness-benefit programs: email partners@swissgummies.ch with quantity and timeline. We respond within one working day with volume pricing, custom-labelling options, and lead times. Hotel and clinic accounts available on request.